THE INFLUENCE OF RULES AND REGULATIONS ON JOB PERFORMANCE IN THE CIVIL SERVICE OF DELTA STATE, NIGERIA

Abstract

This study investigates the influence of rules and regulations on job performance in the civil service of Delta State, Nigeria. Bureaucratic systems, which emphasize standardized procedures, hierarchy, and formal regulations, are fundamental to the operation of public sector institutions. The research uses a quantitative approach, employing Pearson's correlation analysis to examine the relationship between bureaucratic rules and regulations and civil service job performance. Data was collected from 365 civil servants in Delta State, and the findings reveal a statistically significant moderate positive correlation (r = 0.40, p < 0.05) between bureaucratic rules and job performance. The results indicate that bureaucratic rules account for 16% of the variance in job performance. However, the study also highlights that while rules are important, they are not the sole determinants of job performance; political interference, leadership quality, and employee satisfaction also play crucial roles. This research challenges Weber's bureaucratic theory, which assumes that strict rules and regulations guarantees high performance. The study concludes by recommending a more balanced approach that incorporates streamlined bureaucratic procedures, reduced political influence, leadership development, and enhanced employee motivation to improve overall job performance in the civil service. Further research is suggested to explore the complexities of bureaucratic influence in different sectors and contexts.